Return & Refund Policy
Shipping & Delivery
We strive to provide a seamless shopping experience. Please review our return and refund policy below.
Return & Refund Policy
1.Returns & Exchanges
・We do not accept returns or exchanges due to customer preference.
・We ensure the highest quality of our products, but if you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
2.Refunds
・If your return is approved, we will process the refund after inspecting the product.
・Refunds will be issued via bank transfer.
・Please allow 7 to 10 business days for the refund to be processed.
・Non-Returnable Items
3.Returns and exchanges will not be accepted in the following cases
・The item has been opened or used.
・The item was damaged or soiled after delivery.
・More than 3 days have passed since delivery.
Shipping Policy
1.Delivery Area
・We provide delivery services within Bangkok city.
・For deliveries to other areas, please contact us directly.
2.Delivery Time
・Orders will be shipped within 2-3 days after completion.
・Please note that delivery may be delayed due to weather or traffic conditions.
3.Shipping Fees
・Free shipping for orders over 2,500THB.
・For orders under 2,500THB, a shipping fee of 300THB per delivery will apply.
4.Receiving the Order
・Please make sure to receive the package upon delivery.
・If the package is not received for an extended period, it may be returned. Additional fees may apply for reshipping the product.
5.Shipping Inquiries
・If you have any questions or special requests regarding delivery, please feel free to contact us
directly.